Privacy Policy - Novex Lovers

Last updated: 07/07/2025

1. Data controller

Embelleze Europe (Novex), based in Vialonga, Portugal, is responsible for handling the data you provide on this form.

2. What data we collect

• ID info: name, email, phone, date of birth, address, postcode.
• Socials: your Instagram and TikTok profiles.
• Hair profile: your hair type and your kids’ hair type if shared.
• Consents: agreement to terms, privacy and image use.

3. How we use your data

• To review your application and run the Novex Lovers programme.
• To send out welcome kits and product packages.
• To keep you updated about events, launches and your participation.
• To use photos, videos or content on our social and official materials, as covered in your image authorisation.

4. Legal basis

• Consent: by ticking the box, you authorise us to process your data.
• Pre-contractual steps: data needed to evaluate your application and manage kit delivery.

5. Data sharing

We only share your data with suppliers who help us handle kits or provide technical support, under contracts that ensure equivalent safeguards and limit use strictly to these purposes.

6. Storage and retention

We’ll keep your data:

• While you’re in the programme.
• Up to 5 years after you leave, for compliance or legal reasons.
• Then we’ll erase or anonymise it unless legal requirements say otherwise.

7. Your rights (under GDPR)

At any time, you can:

• Access, update or correct your data.
• Ask to erase or restrict how we use it.
• Withdraw your consent.
• Ask to port your data or object to processing.
• Request a review if decisions were made automatically.
• Lodge a complaint with your data protection authority (CNPD in Portugal).

Just email us at marketingpt@embelleze.com.

8. How we protect your data

We use technical and organisational measures to safeguard your data, including encrypted (SSL) transmission and restricted internal access.

9. Changes to this policy

This privacy notice may change. The latest version will always be on our site with an updated “last revised” date. Check in now and then to stay up to date.